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Why are we talking more often about skills, and not just job titles?
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Why are we talking more often about skills, and not just job titles?

In recent months, during conversations with employees and managers, one topic has been coming back to me more and more often. It does not only concern our organization. Similar observations are also appearing in other companies and industries.

On paper, everything looks correct.

There are structures. There are positions. There are described roles and scopes of responsibility.

And yet, in practice, it is increasingly visible that this model does not always respond to the real needs of people and organizations. Someone gets promoted, but the new role does not bring more value. Someone great at their job starts to get blocked because the available career path does not fit their predispositions. Someone else has great potential but no space to use it.

Then the question arises:

is the problem really on the side of the people?

Often, it is not about a lack of competence or commitment. We are talking about ambitious, responsible people ready for development. The problem lies elsewhere—in the attempt to fit people into ready-made positions instead of looking for a place where their skills and talents have the greatest value.

Job titles are increasingly failing to keep up with reality

The labor market is changing very quickly. Competencies require updating, new needs arise faster than we can name new roles, and yet we still try to describe people with a single label:

specialist, manager, leader.

Meanwhile, a person rarely fits into a single definition. They have a set of experiences, traits, and predispositions that can be valuable in various parts of the organization.

We also increasingly see that overload, stress, or a drop in motivation do not always result from the number of tasks. Sometimes their source is a mismatch—when an employee performs duties formally consistent with their position but far from their strongest points.

From position to potential, or how we do it here

In our company, positions obviously exist. They help organize responsibilities and structure. However, we have never treated them as the only indicator of development.

Over time, we noticed that people's development rarely follows a linear path.

A good example is the story of Paweł Andersz. Today he is the President of the company, but he started as a production planner. He had no experience in quality, and there was no ready-made career path that would lead him in that direction.

However, he had conscientiousness, inquisitiveness, and the ability to notice details that others might miss. It was these competencies that brought him to the quality department, and later he continued to develop within the organization.

Not because that's what a standard path looked like. Because that's where his skills provided the greatest value.

It was similar with Basia Bałys. She started in assembly. After a year, she moved to sales as support, and today she is a Key Account Manager.

This was not a promotion resulting solely from the passage of time. It was a decision based on the observation of her natural predispositions. Basia was relational, accurate, and felt comfortable in contact with the customer. These were exactly the competencies we needed in sales.

What does this show us?

The best development decisions do not always come from ready-made job plans. They are often born from careful observation of people.

That is why instead of asking:

what career path does this person have?

we ask:

what talents do they have and where can they bring the greatest value?

Only later do we talk to the employee, check if they want to develop in that direction, and consider whether the better solution will be a change of role, an expansion of responsibilities, or the creation of a completely new position.

This is what is increasingly called a skills-based organization.

What is a skills-based organization?

It is an organization in which the most important thing is not exclusively what a person's position is called. What is more important is what that person can do, where they can bring the greatest value, and under what conditions they use their potential best.

In practice, this means a change in the way of thinking about development. We stop managing only roles and start consciously managing the competencies and potential of people.

It is not simple. It requires moving away from rigid career patterns, greater flexibility, listening carefully to employees, and greater trust in their capabilities.

Positions will not disappear, but their role is changing

Positions will still be needed. They help organize work, establish responsibilities, and build transparency. Increasingly, however, they are ceasing to be the most important point of reference.

Because a person rarely fits into one role. They may have competencies valuable in a completely different place than we initially assumed.

And when an organization can notice this, people are not forced into a structure. It is the structure that starts to better respond to their potential.

Then development becomes something more than a promotion. It becomes a way to build an organization in which people can truly use their strengths.

About the Author

Karolina Ryszewska
Manager of Customer & Employee Relations

Karolina Ryszewska

Karolina Ryszewska

Manager of Customer & Employee Relations

Previously, she headed the marketing department, and then took over HR to conduct its transformation and combine both areas into a coherent communication system with people. An architect by education, and by passion – an observer of people and art. She combines analytical thinking with empathy and creativity, building a work environment based on relations and development.

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